Unfortunately, due to our coffee & teas' perishable nature, we are unable to accept returns. However, we want to provide you with the best Lady Falcon experience possible. If you are not 100% satisfied with your coffee or tea purchase, please contact us at info@ladyfalconcoffeeclub.com within 7 days of delivery and we will issue you a full refund. 

If you are not 100% satisfied, ship your product back within 30 days of your order date, unused and in original packaging, and we will issue you a full refund or exchange. To return/exchange your merchandise please contact us at info@ladyfalconcoffeeclub.com